EFFECTIVE DATE: 18th January 2016
In this Policy, the following definitions apply:
The term “Customer” means a customer of Plato who is a user of the Site
PERSONAL INFORMATION WE COLLECT AND RECEIVE
About our Customers
Payment Information. When you purchase from Plato we collect your billing address, delivery addresses, contact numbers and email addresses, we use WorldPay to process card payments. We do not store credit/debit card number, expiration date, and other billing information necessary to process the transaction. We only use this information to process your transaction. Data in relation to credit card payments is processed by WorldPay. We do not store card details. All your payment transactions take place on a secure server.
History and Usage. We also collect information about our Customers’ use of the Services, including their order history, Services usage and other similar information.
Facebook. We allow Customers to “Like” our Site and Services through their Facebook Account. However, while we do track which Customers choose to “Like” us, at this time we do not collect any information from Facebook about Customers who choose to “Like” us.
About Visitors to our Site
We automatically collect through our Site and Services, information that is often not personally identifiable, such as the website from which visitors came to our Site, IP address, browser type, domain name, referring URL, page views and information relating to the device through which users access the Site. We may combine this information with the Personal Information we have collected about Customers.
HOW WE USE PERSONAL INFORMATION
We use the Personal Information we collect online for the following types of purposes:
to provide our products and Services to Customers
to process payments and orders;
to respond to requests or inquiries from Customers, to communicate with Customers about their accounts or orders, and for similar customer-service-related purposes;
to effectuate or enforce a transaction or agreement with a Customer;
to tailor the information we send or display to Customers;
to send marketing and promotional e-mails to our Customers ; and
to improve our Site, offerings or services and to better understand how users access and use our Site and offerings, on an aggregated and individualised basis.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose any of the Personal Information we collect or receive through our Site and Services as follows:
• in response to a subpoena or other legal process by a governmental entity or third party, or if otherwise required by law;
• to protect or enforce our rights or property, including as evidence in litigation in which we are involved;
• in the event of the sale or dissolution (bankruptcy) of assets, in whole or in part, of Plato Catering Hire.
We will not disclose Personal Information to any third parties for such third parties’ own marketing purposes, unless we first receive your consent. However, we may share aggregate or non-personally identifying information with third parties for marketing, advertising, research or other purposes.
COOKIES AND ANALYTICS
Web Beacons. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, that are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer's hard drive, Web beacons are embedded invisibly on webpages and may not be disabled or controlled through your browser.
Third Parties. As noted, we may also engage third parties to track and analyse site activity on our behalf. To do so, these third parties may place cookies or web beacons to track user activity on our Site. We use the data collected by such third parties to help us administer and improve the quality of the Site and to analyse usage of the Site.
To Our Customers. You may opt-in to receive emails from us about information that we believe may be of interest to you as well as news and offers from us or other third parties, which may include our newsletter or information about special offers, products or offerings, or other items.
If, at any time, you would like to stop receiving these promotional e-mails, you may follow the opt-out instructions contained in any such e-mail. If you opt-out of receiving emails or promotions from us, we still may send you e-mail about your account, any Services you have requested or received from us, or for other customer-service purposes.
We use commercially reasonable physical, technical and administrative measures to protect the security of the Personal Information that we collect or receive from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.
ACCESS TO PERSONAL INFORMATION
In most circumstances Plato Catering Hire allows Customers to access the personal information Plato holds about them.
HOW TO CONTACT US
Plato Catering Hire Limited
Warwickshire B50 4EN
Office : 01789 491133